Pandemic Style Closing

April 24, 2020 was the epitome of a bitter sweet day. This day was to be an exciting time in a new home owners life and a rewarding career moment in a real estate agent’s career. Well, it was supposed to be.

The day’s leading up to the closing of a new home for my client, I realized that this one was different. I didn’t have much to look forward to. Neither did my clients. We were in the final week and approaching the moment when my clients will now own a beautiful new home but it didn’t feel right. There would be no hugs, thank you’s or closing gifts. No screams of excitement when they are handed the keys. They won’t be rushing to their new home to open up the door for the very first time and enter on their own with anticipation of how, what and when they will start the process of building their lives there.¬† No take out pizza to sit on the floor and eat with a growler of beer from the local brewery celebrating their first moments in the house. All of the “Normal” moments that happen after buying a home, won’t happen. Instead, the house stayed empty, quiet and alone.

Covid-19 Pandemic has adversely effected every single person on the earth. Everyone has a story that they will compare with someone else in the future just as we do when we discuss 911. Where were you during the Pandemic? Did anyone you know get sick or worse? What did you do when you were quarantined? How did you survive? Didn’t you miss being away from your friends and family? How did you work? All these questions and more, each of us will have an answer for and a memory to share.

My memory about COVID-19 that I’d like to share with you was the closing on 4/24/2020. My out of town military family clients were grounded by the govt. until May 10. Two weeks after closing. No, wait. Scratch that first plan. 3 days before their closing my military family had their stay extended until June 30th. Now more than two months after closing on their new home. The two and a half weeks were doable. Two months? Crushing. Two months until they can enter their new home they just bought in CT, as long as things go according to this new every changing plan the govt. has put on the restrictions of social distancing, quarantine and no fly orders put on the military. One more very disturbing factor for my clients that I should mention that makes this even harder on them, husband is in Hawaii & wife is in Arizona. The unexpected distance put between them has all but overshadowed their semi-excitement of their new move to CT and plans for future. Expected deployments are one thing but UNexpected separation is sad. Hence the closing with no pomp & circumstance.

In February, Mackenzie flew to CT with her father from Arizona to search for a new home for her & her husband who is in the Navy. They were being transferred here from Hawaii. I was really excited to meet her and show her all the things I love about this area of CT. We spent the day together going to open houses to finally sit down at Mystic Market with a cup of soup and go over all our possibilities and answer any questions. It was a beautiful day. Within the week that followed, we found a house that she fell in love with, put down a deposit, had inspections, toasted over a beer at the brewery and flew her out just in time to get them home before the no fly restriction was imposed. Back to Arizona she went with her father excitedly awaiting her return for the closing. Which of course you now understand did not happen.

Over the past 6 weeks since she left CT, I’ve realized how important my job is. It’s not just a job, it’s a very personal relationship between a client and their realtor. Trust is the key factor and I took that very seriously. I worked hard¬† during this pandemic to provide the best service possible amid COVID-19. Not everyone involved in this transaction knew what it took to get this deal done in our new era of “Virtual Reality”. We had to time everything just right across 3 time zones. So much extra went in to this process and even though the days leading up to the closing felt uneventful, at the end, I was so proud. I was especially proud of Mackenzie. She had so much on her plate besides buying this house and never once did she break-down or give up. She pressed through and handled things with strength and determination. I know it wasn’t easy at times but we were a great team and we persevered.

I can’t wait to meet Eric, take my friends to the brewery and toast to their homecoming over a growler of SUBduction.

Jacqueline Hoyt

Proud Realtor

Posted on April 30, 2020 at 1:00 pm
Jacqueline L Hoyt | Category: All things Real Estate

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